This is Part II of our series on DCAA’s (Defense Contract
Audit Agency’s) latest annual performance report to Congress. If you missed
Part I, click here. Yesterday we discussed the overall ROI (return on investment)
that DCAA achieved – DCAA returned more than $5 for ever dollar it spent. Today
we will cover sections of the report that deal with staffing and what it cost
to conduct the average audit.
DCAA has probably the most educated and professional staff
of any major Governmental organization. The Agency employs more than 4,100
auditors. All of them have at least a bachelor’s degree. More than 40 percent
have advanced degrees and nearly a quarter of them are Certified Public
Accountants. These are very impressive and
enviable stats. However, one thing the report does not assess is employee
turnover. Based on our interactions with the Agency, DCAA experiences significant
turnover which means that its rank and file staff, on average, do not have a
whole lot of experience to go along with their educational and professional
backgrounds.
DCAA reported that it cost nearly $114 thousand on average
to evaluate a forward pricing proposal and $297 thousand to complete an audit
of incurred costs. This works out to somewhere around 70 hours and 185 hours respectively.
Of course, these are only averages. At major contractors, auditors will spend
many thousands of hours to complete an incurred cost audit and at smaller
contractors, audits might be knocked off in just a few hours with a desk
review. These two audit areas by the way represent the preponderance of DCAA’s
workload.
One troubling statistic is the sustention rate for incurred
cost. Sustention rate is measured by comparing audit exceptions identified in
audit reports against what the contracting officers were able to sustain when
negotiating or settling audit exceptions. That ratio was only 28.6 percent in
fiscal year 2017. It seems to us that that ratio should be much higher. Something
is going on. Perhaps auditors are not adequately supporting their positions. Perhaps
auditors can’t decide on a particular issue and simply throw it over the
transom for someone else to decide. Perhaps contracting officers are not aggressively
supporting audit positions. Perhaps contracting officers are not taking the
time necessary to understand the issues. Every audit issue raised by an auditor
require time and effort to respond. Contractors usually need to make multiple
responses, one to the auditor and another to the contracting officer. With only
a 25 percent sustention rate, it seems like contractors are wasting a lot of
time and money to fight what are ultimately unsupported Government positions. DCAA
really needs to do a better job of vetting their positions before publishing reports
of findings.
Tomorrow, we will look into other aspects of DCAA’s annual
performance report to Congress – namely how DCAA is clearing out its incurred
cost backlog. If you wish to read the full performance report yourself, it can
be accessed here from DCAA’s public website.
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