A discussion on what's new and trending in Government contracting circles
Wednesday, December 2, 2009
Decline in Customer Satisfaction with DCMA
The POGO blog (Project on Government Oversight) reports on the results of the Secretary of Defense's Biennal Survey of the Defense Contract Management Agency showing a significant declines in customer satisfaction from the previous survey. Customers, in this case, are the "users" of DCMA services. Read the summary here or the full report here.
Posted by Paul D. Cederwall at 8:38 AM
Subscribe to: Post Comments (Atom)
Post a Comment